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Our Covid-19 Response

Updated February 22, 2021

Following official guidelines from the BC Ministry of Health, the BC Centre for Disease Control, WorkSafe BC, and the College of Traditional Chinese Medicine Practitioners and Acupuncturists, we are employing a comprehensive safety plan for ensuring patient and practitioner health and safety. Protocols involved include:

• Contactless payment, with in person and online options. No cash or cheques accepted.
• Mandatory use of facial coverings in all areas inside the clinic.
• Going paperless to reduce risk of contamination.
• Adjusted clinic layout to ensure physical distancing between patients and front desk staff.
• Rigorous and regular disinfection of all general areas.
• Strict sterilization procedures between treatments.
• Disinfectant available and accessible to all patients.
• Managing patient flow, including the number of patients inside the clinic and temporarily closing the waiting area to support physical distancing.
• Strategically scheduling at-risk patients as the first appointment of the day.
• Establishing Covid-19 patient screening procedures and waiving cancellation fees if patients feel unwell. We are happy to reschedule when it is safe to have you back.
• Creating appropriate signage where needed.
• Other measures as we learn and grow through this phase.

We thank you again for your flexibility and understanding in this time of learning and growth. We hope that you’ll have continued patience with us as we work to serve you safely. We welcome feedback to help us in this time.

We so look forward to seeing you soon!

Best wishes, The team at Progressive Healing Institute 

We are thrilled to announce that we are offering new patient treatments with Spencer Betts, R.A.C.

Clinic Hours:
Monday 9-6
Tuesday 9-6
Wednesday 8-5
Thursday 8-5

Closed Friday, Saturday, Sunday, & statutory holidays